SHIPPING 
 
Flat Rate US Shipping Cost: $4.95 USD.  
Free US Shipping for orders over $35 USD.  

Flat Rate International Shipping Cost: $7.95 USD.  
Free International shipping for orders over $35 USD. 
 

DELIVERY 

T-SHIRTS USA DOMESTIC SHIPPING
3 -10 business days shipping time after the oreder is processed 
All US orders are shipped via USPS with tracking. 

T-SHIRTS INTERNATIONAL SHIPPING
7-16 business days worldwide* after the order is processed
 
PERSONALIZED JEWELRY DOMESTIC USA SHIPPING
3-5 business days for production and processing
US Delivery Time: 5-8 Days 

PERSONALIZED JEWELRY INTERNATIONAL SHIPPING 
3-5 business days for production and processing 
International Delivery Time: 1 - 2 Weeks 

FOR OTHER PRODUCTS 
Normally 12- 21 business days after the order is processed. 

Once order is placed and payment is cleared, our standard order processing time is 2-7 business days. We are trying the best to ship most products within 3 business days.

Please be aware that international shipping orders may be subject to a customs charge upon arrival, based on location. The customer is liable for any import duties, customs and taxes, which will be due at the point of delivery or post-delivery. FashionURA does not have any control over the duties, customs, or taxes that are charged by the country your order is being shipped to. 


REFUND POLICY

Our policy lasts 30 days after item has been delivered. 

Please email us to initiate the refund process - Any items that need to be returned must have an authorisation number from FashionURA.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
 
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at fashionurashop@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fashionurashop at gmail.com and send your item to:  
Suite H, 3960 West Point Loma Blvd 
San Diego CA 92110 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


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